Responsible Gaming at Indian Games and Casinos

At Indian Games and Casinos, we are committed to providing a responsible gaming environment for all our players. Gambling should be an enjoyable leisure activity, but we also recognize the potential for gambling to become a problem for a minority of players. We take this issue very seriously and offer a range of measures to help maintain control and ensure that gambling remains enjoyable.

Recognizing a Gambling Problem

Gambling becomes a problem when it negatively affects any aspect of your life, including financial health, personal relationships, and emotional well-being. If you are concerned about your gambling behavior, ask yourself the following questions:

  • Do you gamble to escape from personal problems or to relieve uncomfortable feelings such as guilt, anxiety, helplessness, or depression?
  • Do you chase losses or gamble until all your money is gone?
  • Have you lied to family members, friends, or others about how much you gamble or how much money you lose gambling?
  • Have you missed work or other important responsibilities due to gambling?
  • Are you relying on gambling as a significant source of income?

If you answered ‘yes’ to any of these questions, it might be time to consider seeking help.

Tools and Measures

Self-Assessment Test: We provide a self-assessment test that can help you consider whether you have a gambling problem.

Setting Limits: We offer tools to set limits on the amount of money you can deposit, wager, or lose over a certain period.

Self-Exclusion: If you need to take a break from gambling, we provide a self-exclusion facility which allows you to close your account for a period of time.

Underage Gambling: It is illegal for anyone under the age of 18 to gamble at Indian Games and Casinos. We have strict checks in place to verify the age of all customers.

Seeking Help and Support

If you or someone you know has a gambling problem, we strongly advise seeking assistance from professional organizations that offer help and support.

  • Gamblers Anonymous India: A fellowship of men and women who share their experiences to solve their common problem and help others recover from a gambling problem. Hotline Number: (+91) 8826904945
  • GamCare: Offers support and counseling for those affected by problem gambling in India. Hotline Number: 0808 8020 133
  • Gambling Therapy: Provides support and counseling for anyone adversely affected by gambling. Members of the Gambling Therapy Team operate from locations both within the UK and internationally. [Contact Information]
  • BeGambleAware is a leading resource for individuals seeking information and help for gambling-related issues. They offer confidential advice and support to anyone struggling with problem gambling, ensuring that players have access to the necessary resources to make informed decisions about their gambling habits.

    For assistance, you can reach out to BeGambleAware through the following means:

    • National Gambling Helpline: Call free at 0808 8020 133 (available 24 hours a day, seven days a week)
    • Live Chat: Accessible through their website for real-time support

Staying in Control

Gambling should be entertaining and not seen as a way of making money. Avoid chasing losses and only gamble what you can afford to lose. Keep track of the time and amount you spend gambling.

Contact Us

If you have any concerns about your gambling behavior or need advice on how to play responsibly, please contact our customer support team at [email protected].

Remember, gambling is a form of entertainment, and it should be enjoyed responsibly. It’s important to recognize the signs of problem gambling and take action by seeking help if needed.


  • HelpGuide: A trusted source offering scientifically-backed content to aid individuals and their families in overcoming gambling disorders.
  • Gambling Therapy: Provides no-cost advice and support for those impacted by compulsive gambling internationally.
  • An online resource dedicated to guiding individuals across India towards recovery from gambling dependency.
  • Hope Trust India: Offers comprehensive rehabilitation services in India for various addictions, including gambling.
  • Alpha Healing Center: Renowned for its modern rehabilitation approach, the center delivers holistic treatment and recovery programs for those battling gambling addiction and other dependency issues.


The financial strain is a common repercussion of gambling addiction, often leading to debt. For those who find themselves borrowing to sustain their gambling, the following organizations can provide guidance and support to navigate through financial difficulties:

  • Debt Advice Foundation: A haven for free, impartial advice on loan concerns, credit issues, and managing debt.
  • Debt Support Trust: Offers personalized debt counseling and support for individuals seeking to regain control over their finances.
  • National Debtline: A resource that answers your pressing queries about debt management.
  • StepChange: Known for its extensive debt counseling services, StepChange helps you tackle debt challenges, empowering you to reclaim financial stability and personal well-being.